Archon Hosting

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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A popup will show up. It comprises exhaustive info about all the actions that you can carry out on the given page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of educational videos explaining how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, explore our extensive FAQ database, which covers questions asked by actual people and offers real solutions. We constantly update our FAQ section with new entries in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can contact our fantastic team of tech support engineers available 24/7 and ready to assist you with any query. Each trouble ticket you submit will be answered within 1 hour (the average support ticket response time is about 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255007

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com